Contact:

order@janiceprix.com

PRICES AND PAYMENT

Each item is stated with price excluded VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment. Payment terms are listed in the shopping cart depending on the chosen payment method.

Shipping terms are stated in the shopping cart depending on the chosen freight method.

RETURNS

Your right of withdrawal (withdrawal period) is valid for 14 days. In your message to us it must be clear that you regret your purchase. The withdrawal period starts on the day you received the goods or a substantial part of it. 

You do not have the right to cancel:

The service started during the withdrawal period with your consent, the price is dependent on the financial market fluctuations, for example a stock, the goods cannot be returned due to their nature, the seal broken on sound or video recordings or computer programs. Sealing also refers to technical sealing.

When you exercise your right of withdrawal:

You are obliged to keep the goods in as good condition as when you received it. You must not use it, but of course carefully examine it. If the item is damaged or lost because you are careless, you lose the right of withdrawal.

PRIVATE POLICY

When you place your order with us, you state your person. In connection with your registration and order, you agree that we store and use your information in our business in order to complete the agreement with you. If the information we have registered about you is incorrect, incomplete or irrelevant, you may request that the information be corrected or deleted. If so, please contact us by email at order (at) janiceprix.com

COOKIES

This web store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file that is stored on your computer and which contains information to help the web store identify and follow users. Cookies are available as session cookies and as cookies that are permanently stored on your computer. During the time of your first visit to the web store, your browser will be assigned a session cookie that is unique and used to not confuse you as users with other users. In order to use the online store, you should allow cookies in your browser. This type of cookie is only used to provide you with a better experience and support and does not store any personal information about you. Cookies can be deleted. In this web shop cookies are used, for example, to keep track of your shopping cart, your settings and which pages you visited in order to give you a better customer experience and support.

DELIVERIES

The delivery time is stated in the shopping cart during each shipping method. If a product has a different delivery time, it is stated at the respective item. 

Unclaimed goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently 15 euros.

RETURNS

Returns are made at your own expense unless the product is defective or we have shipped a wrong item. Returns should be sent as letters or parcels, not against postal cash. At the exchange we pay the new shipping from us to you.

When you have exercised your right of withdrawal, send or return it to us.

Refund Obligation:

We will, if you have exercised your right of withdrawal, repay what you have paid for the goods as soon as possible or at the latest within 30 days from the day we received the goods. You will have to pay the return costs yourself when you return the goods. We always pay the return cost for sending back so-called replacement goods.

See also the Consumer Agency and the Distance Contract Act, as well as the EU Common Dispute Resolution Page http://ec.europa.eu/odr.

Company information:

Stepping Stone Productions Ek. för.
Befälsgatan 10
415 25 Göteborg

Org.nr. 769633-8065
VAT-nr. SE769633806501